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Our Terms
Derby Braid & Trimmings is a business to business company and is therefore unable to trade directly with members of the public. 

Anyone is welcome to browse the site but trade pricing is only available to previously authorised trade users. In order to register for an account you will need to be verified by ourselves. If you are a trade user please visit the "My Account" page and apply for a "Trade User" account. 

As soon as we have authorised your application you will be sent an email confirming that you can log-in and view trade pricing.

Our minimum order is £25.00 net, if you place an order for less than this amount we will have to charge a surcharge of £5.00 for processing this.

ALL ORDERS WILL BE SUBJECT TO THE NORMAL RATE OF VAT PLUS A STANDARD CARRIAGE CHARGE AS FOLLOWS:
ENGLAND / WALES £6.95 
SCOTTISH LOWLANDS £6.95
SCOTTISH HIGHLANDS / ISLES £16.50
ISLE OF WIGHT / ISLE OF MAN £12.00
NORTHERN IRELAND £16.95 UP TO 2 KILOS - ANY ADDITIONAL WEIGHT WILL BE CHARGED & WE WILL ADVISE YOU PRIOR TO SENDING


PLEASE NOTE WE ARE ONLY ABLE TO SHIP TO UK ADDRESSES. 

We accept most major credit cards, excluding American Express. 

For mail order you can send cheques or pay by credit cards. Cheques mustbe cleared before goods are despatched.

 

Prices quoted on the site may be subject to change due to usexperiencing various increases from our suppliers. 

 

All efforts are made to maintain prices but occasionally we may have toamend on receipt of order prior to despatch.

 

PRIVACY POLICY

 

Once an order dispatched we do not hold credit card details on thesystem they are deleted automatically. The information we hold is of thatprovided including: 

Business name & address

Name of contact

Telephone number

Email address

Your password is held on the system but is not visible to ourselves, ifyou forget your password we can send a reset for you if you contact us.

 

A pin number generated by yourself that we can use to identify ourselvesshould we need to contact you (See below)

 

PLEASE NOTE WE HAVE RECENTLY TRANSFERRED TO A MORESECURE SERVER AND EXISTING CUSTOMERS WILL BE ASKED TO RECONFIRM YOUR PASSWORD.YOU WILL ALSO BE ASKED TO ENTER A PIN NUMBER OF YOUR CHOICE AS AN EXTRA SECURITY LEVEL.

 





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